Strategic Plan

We are pleased to introduce our 2013-2018 Strategic Plan, which lays out our refreshed vision, mission, values, and the roadmap for our programs and services. The plan was unanimously endorsed by the Board of Directors in May, 2013 and confirms our populations of focus (Homeless and Under-housed people, LGBTQ people and Newcomers to Canada) as well as our commitment to serving the Mid East Toronto neighbourhood.

Five strategic priorities will move us toward achieving our vision by guiding the development and delivery of programs and initiatives in yearly operating plans. Yearly plans will allow us to grow and change in tune with client and community needs, partnership opportunities and economic conditions over the life of the plan.

We hope you will join us on our journey toward creating: Healthy People.  Healthy Communities.

We welcome your questions and comments on our strategic plan. Please use the Feedback Form and email to