Clients & Visitors

  • At Sherbourne, we aim to meet the individual needs of our diverse clients every day. Our doors are open to everyone, with a focus on homeless and under-housed people, the LGBTQ community and newcomers to Canada. We provide high quality clinical care and strive to be culturally competent.

    When coming to Sherbourne as a client or visitor, it’s helpful to know certain information. You may find it useful to explore the topics below.

    • Prepare for Your Visit
      Understand what you need to know and what to expect as a client or visitor to Sherbourne.
    • Maps & Directions
      Get directions on how to get here and parking information.
    • Privacy
      Learn about Sherbourne’s commitment to your privacy and protecting your personal health information, and as a user of our website.
    • Rights and Responsibilities
      Know your rights and your responsibilities while at Sherbourne.
    • Accessibility
      Understand our commitment to providing programs and services in a way that respects the dignity, independence, integration and equal opportunity of people with disabilities.
    • Health Resources
      Access a list of health and social services that provide various community supports.
    • Feedback
      Submit a compliment, complaint or suggestion to help us improve the quality of our programs and services.

    Our Primary Care Services & Becoming a New Client

    To learn more about the integrated services that we provide within our Family Health Teams and how to become a client at Sherbourne, visit our Primary & Family Health Care page.