Rights & Responsibilities

  • Our goal at Sherbourne Health Centre is to provide a safe and respectful environment for all our clients, staff, volunteers and visitors.


    You have the right to:

    • Be treated with respect, consideration and dignity.
    • Receive care in a safe, supportive and comfortable environment
    • Discuss with your care provider or relevant program supervisor any concerns you may have about the services you receive.


    You are responsible for:

    • Treating staff, volunteers, students and other clients with respect, consideration and dignity.
    • Letting us know about any concerns you may have with our services without undue delay.


    We will not tolerate:

    • Disrespectful attitudes or behaviours on your part toward any staff, volunteers, students or other clients including racism, sexism, homophobia, transphobia and any other form of discrimination.
    • Any violence, threats of violence or intimidating behaviours.

    Download a copy of your Rights & Responsibilities (PDF).