Counselling Services

A Safe Environment

Our goal is to offer high-quality, confidential services in a non-judgmental and welcoming environment. Counsellors are respectful and sensitive to your issues. Your privacy is always protected because we take strict measures to safeguard your health information.

Services offered:

  • Support for people who are coming out, questioning gender identity, 
transitioning, or living in stressful situations
  • Childhood and adult experience of abuse/violence
  • Anxiety, depression, sadness, anger
    Relationship difficulties, family and couples counselling
  • Outreach services for older LGBTQ people
  • Substance use and addictions
  • LGBTQ youth counselling and programs
  • LGBTQ support groups and workshops
  • Links to LGBTQ community and clinical resources
  • Advocacy services


Sherbourne is committed to providing specialized mental health counselling services and groups that empower LGBTQ people – youth, adults, couples, families and parents – to live healthier, happier lives. We provide a range of services – free of charge – to those who have trouble accessing quality care due to poverty, homophobia, racism and social isolation.

Our counsellors have an in-depth understanding of the issues and life difficulties faced by LGBTQ people. Many of our counsellors identify as LGBTQ and all are LGBTQ positive.

If you’re dealing with issues such as coming out, homophobia, gender identity, relationship difficulties, transitioning, anxiety and depression, we can help.

Newcomers to Canada

Sherbourne provides free mental health programs, support groups and workshops that cater to the specific needs of those who have recently immigrated to Canada.

If you are new to Canada, we offer many programs to help you cope with difficult circumstances and any stress you may experience as a result of settling in a new country. Our team of mental health counsellors are highly trained. They have experience working with many clients like you – new Canadians – who have suffered the trauma of war, racism, poverty, homophobia and other stressful events.

Through one-on-one counselling you may find the support and hope you need to build a healthy and balanced life for yourself and your family. Workshops and groups provide more opportunities for you to build a support network, share cultural experiences and learn new coping skills.

Issues we can help you with:

  • Childhood and adult experience of abuse/violence
  • Trauma and issues relating to the affects of war, poverty and racism
  • Anxiety, depression, sadness and anger
  • Relationship difficulties and couples counseling
  • Stress reduction programs
  • Culturally specific issues faced by newcomers
  • Advocacy services and links to community resources
  • Psychiatric consultations


Mind Your Mind

On September 13, we will begin offering another 8 week session of our regular Cognitive Behavioural Therapy (CBT) based group called “Mind Your Mind” to help manage the common symptoms of anxiety and/or depression. Spots are limited, so if you are interested in registering for this group call our intake line at: 416-324-4180 extension 5310.

For more information:

Call our mental health intake line at 1-416-324-4180 extension 5310

Languages served

It is important that you inform the intake counsellor of your language needs when you call (416) 324-4180 x5310 to make an appointment.


Services are free of charge for individuals who cannot afford to obtain mental health counselling services elsewhere. Groups and workshops are free, unless otherwise stated.





Sherbourne Health Centre is not equipped as a crisis response unit. If you are in crisis, you can call one of the following 24-hour crisis lines:

  • Gerstein Centre: (416) 929-5200
  • Distress Centre: (416) 408-4357
  • Assaulted Women’s Helpline: (416) 863-0511
  • Victim Services: (416) 808-7066
  • Toronto Rape Crisis Centre: (416) 597-8808
  • LGBT Youthline: 1-800-268-9688
  • Trans Lifeline: 1-877-330-6366
  • Ontario Mental Health Helpline: 1-866-531-2600
  • Ontario Drug & Alcohol Helpline: 1-800-565-8603
  • Ontario Problem Gambling Helpline: 1-888-230-3505
  • 911 or your nearest Hospital Emergency unit