Strategic Plan

We are pleased to introduce our 2018-2022 Strategic Plan, which guides our programs, services and initiatives for the next four years. The plan, which lays out our organization’s vision and newly restated mission and values, was approved by Sherbourne’s Board of Directors in March 2018.

This road map was guided by rich consultations with our service users, staff, volunteers, funders and community partners. Themed ‘THE NEXT WAVE,’ the plan sets out three broad strategic directions that we will undertake that builds on our strengths, and confirms our commitment to serving the Mid-East Toronto neighbourhood and our focus populations: homeless and under-housed individuals, newcomers to Canada and the LGBT2SQ community.

From this plan, our management and staff will set out key initiatives over the next four years to increase access for our priority service users and influence population health outcomes to advance health equity and address disparities, while striving for organizational excellence through capacity-building and continued innovation.

We hope you will join us on our journey toward creating Healthy People. Healthy Communities.

We welcome your questions and comments on our strategic plan. Please use the Feedback Form and email to