Project Manager – Improving Quality and Access of Sexual and Reproductive Healthcare

internal/external posting

job title: Project Manager – Improving Quality and Access of Sexual and Reproductive Healthcare

for 2SLGBTQ Communities

job ID #: RHO PM 22-0315

department: Rainbow Health Ontario

reports to: Vice President, Community Health and Capacity Building Initiatives

salary range: CS4 – $31.33 – $38.87 per hour

status: Full Time, Contract (until to March 31, 2024)

hours: 37.5 hours

Who we are:

Sherbourne is a leading provider of quality health care and transformative support to people who face social, economic and other systemic barriers.   Our mission is to advance the equity and quality of care and services and to improve health for underserved communities.  This is done through primary health and chronic disease services; health promotion and education; outreach and social supports; and mental health services.

Sherbourne provides innovative health care and social services to the diverse urban population of southeast Toronto.  While our doors are open to everyone, we focus on people who are homeless or under-housed, 2SLGBTQ, and newcomers to Canada.  We are funded by the Ministry of Health, Toronto Central LHIN, Ministry of Child and Youth Services, City of Toronto and many generous companies, groups and individuals.

Rainbow Health Ontario (RHO) is a province—wide program of Sherbourne. RHO creates opportunities for the health care system to better serve LGBT2SQ communities. We achieve this through four main approaches: supporting practice and organizational change, influencing public policy, catalyzing research, and providing information and consultation.

Working at Sherbourne

At Sherbourne Health, we care about our staff and recognize that our biggest strength is our people. We have a solid commitment to life-long learning which is demonstrated through our professional development program. We invest in collective work and staff training to improve client care. We supplement this by creating a low-barrier work environment built on equity and respect, while working together in caring, cohesive teams and providing opportunities for advancement.

we believe in work-life balance and offer:

  • A competitive salary.
  • Membership in Healthcare of Ontario Pension Plan (HOOPP).


about the role:

The Project Manager coordinates all aspects of the “Improving the Quality and Access of Sexual and Reproductive Healthcare for 2SLGBTQ Communities.” The Project Manager ensures that the deliverables are completed on time and on budget, based on project plan developed in collaboration with and sponsored by the Senior Director.  The Project Manager identifies and tracks metrics as they relate to the project deliverables, and provides consultation, guidance, support, and appropriate communications to designated project staff, contractors, and stakeholders.

It is crucial that all client and organizational information is kept confidential at all times.

scope and mandate:

This project will address the gap in access to inclusive, comprehensive sexual and reproductive healthcare for 2SLGBTQ communities by advancing the capacity of healthcare providers to competently provide safe, affirming, and accurate information and service provision to 2SLGBTQ clients. The Project Manager will lead project scoping, planning and mobilization activities. Working closely with the team and the Education and Training Specialist, they will guide all phases of the project including initiation, development, implementation, evaluation, and wrap-up.


day to day responsibilities:

  • Project activation including creating a project charter, confirming the project work plan and retaining an evaluation consultant to develop the evaluation framework for the project.
  • Develops and maintains partnerships with external organizations and expert reviewers to form an advisory committee and panel of expert reviewers.
  • Executes project plan according to project methodologies, ensures successful and coordinated completion of project components, consults with stakeholders as needed and ensures readiness for project implementation.
  • Tracks project progress according to project plan and identified metrics.
  • Monitors and reports on the status of project and major barriers encountered.
  • Makes recommendations regarding project’s scope and related changes required to facilitate a successful outcome.
  • Implements or contributes to the implementation of effective processes to assess project risks, identify risk mitigation strategies, and monitor risk throughout the project lifecycle.
  • Participates in the development and monitoring of project budgets within the context of operations demands and environmental and resource constraints and uses best practice methods to thoroughly monitor and adhere to allocated budgets.
  • Provides leadership by giving advice or guidance in situations that require interpretation and judgment.
  • Communicates with project stakeholders and audiences at defined intervals, working with the team and communicates as appropriate.

To thrive in this role, you’ll need

education/experience/skills and abilities:

  • A level of education, training, and experience equivalent to a Master’s Degree in Health Services Administration, Social Work, or relevant discipline.
  • Three to five years recent, related experience in project management and facilitating and managing consultation processes with a wide range of stakeholder groups, including 2SLGBTQ community members.
  • Comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.
  • Experience or working knowledge of 2SLGBTQ health and barriers to sexual and reproductive healthcare is key to the success of this role.
  • Utilizes initiative, vision, independent thinking, and creative problem-solving abilities to implement project plans and realize project completion.
  • Excellent communication skills to function within a complex interdisciplinary environment including ability to communicate with the physician community.
  • Knowledge of health and social service system in Ontario is an advantage.
  • Utilizes effective facilitation, persuasion, and negotiation abilities to achieve consensus, resolve conflict and achieve desired outcomes.
  • Works effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.
  • Computer literacy with word-processing, spreadsheet, presentation, project management and database applications.
  • Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with SHC related policies, health and safety legislation and best practices.
  • Demonstrates an anti-oppression approach, which incorporates diversity and equity in all aspects of work.
  • Project Management Professional designation considered an asset.

conditions of employment:

  • Offer of employment is contingent upon satisfactory outcome of background checks i.e., professional references, education verification, criminal background check, and vulnerable sector check.
  • Understands and works within the Occupational Health and Safety Act (OHSA), Personal Health Information Protection Act (PHIPA), Accessibility for Ontarians with Disabilities Act (AODA), the Ontario Human Rights Code and other relevant legislation.
  • Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with SHC related policies, health and safety legislation and best practices.

working conditions:

This position requires working in a fast paced environment meeting the needs of multiple stakeholder.  Time management, multi-tasking, initiative, organization and prioritizing are essential.  Work is mainly performed in an office environment. Occasional work outside of normal working hours may be required, in order to meet with clients, vendors and partners.

to apply:  Please forward a cover letter and resume quoting Job ID #RHO PM 22-0315 to by 5:00 pm on October 7, 2022.

Sherbourne is dedicated to building an organization that reflects the diversity of our clients and the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.

We thank all applicants for their interest but only those selected for further consideration will be contacted.

BOLD.                   KIND.                     REAL.                    OPEN.                    WE CARE.

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