Senior Development Officer

internal/external posting

job title: Senior Development Officer

job ID #: ADM 19-1001

department: Administration

reports to: Chief Executive Officer

salary range: $59,202 – $73,437 per annum

status: Full time, permanent

hours: 37.5 hours per week

who we are:

Sherbourne Health is a dynamic provider of integrated health services, community programs and capacity-building initiatives that enable people and diverse communities to achieve wellness.

At Sherbourne, our doors are open to everyone, and we prioritize those who face barriers to care: LGBT2SQ community members; immigrant, refugees and newcomers to Canada; and people who are homeless and under-housed. Our unique programs combine primary health care and chronic disease management, health promotion, outreach and social supports, and mental health services, to increase access for our priority populations, influence population health outcomes, and strive for organizational excellence. They include a Family Health Team (FHT), the Acute Respite Care (ARC) program, The Rotary Club of Toronto Health Bus, Supporting Our Youth, Rainbow Health Ontario, Women In Need ‘Klinik’ (WINK) and Health Access St. James Town.

Accredited with Exemplary Standing by Accreditation Canada, we are funded by the Ministry of Health and Long-Term Care, Toronto Central LHIN, Immigration, Refugees and Citizenship Canada, the Ministry of Children, Community and Social Services, the City of Toronto and many generous donors.

 about the role:

The Senior Development Officer seeks out and secures a diverse range of funding and donations in support of Sherbourne’s programs, projects and initiatives. The Senior Development Officer is responsible to achieve fundraising targets, working both individually and supportively across the organization, by planning, implementing and evaluating revenue generation and related activities.

 about you:

 The Senior Development Officer is accountable for – collaborating across the organization – fund development, including prospect research and analysis; on-line and off-line gift processing; data mining and management; financial reconciliation; donor solicitation and stewardship; representation at events; donor/supporter communications proposal writing and presentation; and supporting program staff in effective fundraising. The Senior Development Officer will also oversee fundraising-related work allocated to volunteers/interns, and outsourced to external suppliers, including printers, graphic designers, and consultants. This will involve liaising with providers to ensure deadlines are met and results are acceptable and accurate. They will also create and maintain document libraries, templates, etc. as a foundation for future operations.

responsibilities & tasks

  • Execute an Annual Fundraising Plan, evaluate and report on progress towards targets to Management;
  • Identify and evaluate prospective donors and manage portfolio of prospective and active funders
  • Develop/implement stewardship and recognition strategies to help move prospects/donors through the fundraising cycle.
  • Qualify prospective funders and new gifts in line with SHC’s gift acceptance policy/clearance system
  • Create and deliver internal/external presentations and communications for current/prospective donors
  • Ensure effective, legally-compliant systems are maintained for fundraising data management, including tracking, reporting and receipting revenue
  • Train and inform internal staff and volunteers about SHC fundraising systems and protocols
  • Keep abreast and share knowledge of current and emerging charitable sector trends and legislation around fundraising, including AFP and CRA requirements
  • Develop philanthropic communications, including key messages, project and program descriptions, impact stories web content and social media
  • Support development of communication pieces including brochures, fundraising appeals, annual reports, newsletters, correspondence, displays, and presentations
  • Oversee the database, on-line giving tools and fund development-related website content
  • Coordinate and support Fund Development committees and working groups as required
  • Oversee the work of fundraising volunteers and interns
  • Work with Director and Finance team to reconcile cheques, receipts, expense reports, etc.

required qualifications:

  • Minimum of 5 years fundraising experience with revenue accountabilities in the charitable sector (especially work in community-based organizations and/or in health/social services)
  • Broad exposure to fund development, with focus on grant-writing; individual giving programs; 3rd party fundraising; donor stewardship
  • Superior interpersonal and communication skills, both written and oral, with demonstrated capacity to write effectively (e.g. web, newsletter, proposals) for different audiences
  • Strong relationship building skills, including ability to engage with people at all levels of authority
  • Results-oriented approach with ability to prioritize and meet deadlines
  • Excellent analytical and organizational skills
  • Knowledge of eTapestry, Gift Tapestry and/or similar databases/on-line development tools
  • Creativity and problem solving
  • Detail-orientation, with a high degree of accuracy
  • Proficiency in Microsoft Office
  • Knowledge of professional fundraising practices and ethical standards, including the AFP (Association of Fundraising Professionals) standards and the Donor Bill of Rights
  • Have, or working towards CRFE certification an asset


  • Ability to work independently and meet individual accountabilities, while working in a team-oriented environment.
  • Results-oriented approach with ability to establish priorities and meet deadlines.
  • Flexibility to adapt to changing priorities.
  • Creativity and problem solving.
  • Detail-oriented with a high degree of accuracy.

what we offer:

  • Four weeks vacation per year
  • Competitive salary
  • Extended health care and dental package including a health care spending account
  • Long Term Disability
  • Pension plan through Healthcare of Ontario Pension Plan (HOOPP)
  • Life Insurance
  • Four personal days per year
  • Employee assistance plan
  • Generous professional development plan


Please forward a cover letter and resume quoting Job ID #ADM 19-1001 via e-mail: by 5:00 pm on October 18, 2019.

As an employer, Sherbourne is dedicated to building an organization that reflects the diversity of our clients and the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.

We thank all applicants for their interest but only those selected for further consideration will be contacted. No phone calls please.

BOLD.                   KIND.                              REAL.                             OPEN.                   WE CARE.

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