Youth Resource Worker (YRW), 2-Spirit

internal/external posting

job title: Youth Resource Worker (YRW), 2-Spirit

job ID #: SOY 19-0801

department: LGBT2SQ Health

reports to: Program and Services Director, LGBT2SQ Health

salary range: CS2 $20.80 – $28.69 per hour

status: Full-time, Contract (ends March 31, 2022)

hours: 26.25 hours per week

who we are:

Sherbourne is a dynamic provider of integrated health services, community programs and capacity-building initiatives that enable people and diverse communities to achieve wellness.

At Sherbourne, our doors are open to every one, and we prioritize those who face barriers to care: LGBT2SQ community members; newcomers to Canada; and people who are homeless and under-housed. Our unique programs combine primary health and chronic disease services, health promotion, outreach and social supports, and mental health services, to increase access for our priority populations, influence population health outcomes, and strive for organization excellence. They include the Acute Respite Care (ARC) program, The Rotary Club of Toronto Health Bus, Supporting Our Youth, Rainbow Health Ontario, Women In Need ‘Klinik’ (WINK) and Health Access St. James Town.

Accredited with Exemplary Standing by Accreditation Canada, we are funded by the Ministry of Health and Long-Term Care, Toronto Central LHIN, Immigration, Refugees and Citizenship Canada, Ministry of Child and Youth Services, City of Toronto and many generous companies, groups and individual donors. 

about the role:

You are a highly motivated individual who collaborates with clients and is looking to bring your expertise and organizational abilities to provide support to 2-Spirit, LGBTQ First Nations, Métis and Inuit Youth. You will provide supports to clients accessing SOY that focuses on access to quality health care, support services, goal setting and plan to achieving their goals. This role will have a focused role in planning, delivering and evaluating programs across SOY.

day to day responsibilities:

As an YRW, you will conduct client intake and orientation and also work closely with other members of the team to support SOY youth housing. The youth will also count on you to plan and facilitate an assigned program of SOY with the aim to reach established goals for participants.

to thrive in this role, you’ll need:  


  • Post secondary education in health/social services or equivalent formal training or at least 3 years work experience with youth from communities that experience systemic marginalization/ oppression or an equivalent blend
  • Certificate from recognized educational institution on Case Management is an asset
  • Experience working with 2-Spirit, Indigenous, First-Nations, Métis, and/or Inuit communities and a strong understanding of the interface between indigeneity and health, and of the resources in the LGBT2SQ sector
  • Experience supporting youth who have experienced or are experiencing homelessness, a strong understanding of the interface between housing and health, and of the resources in the housing sector
  • Experience using Electronic Medical Recording system, preferred

skills and abilities:

  • Must be client focused with excellent problem-solving skills with the ability to deal effectively with crisis and conflict, cope with trauma; ensure self-care, balance crisis support and counselling duties
  • Excellent communication skills; ability to adapt communication style to work effectively with colleagues, partner agencies and clients
  • Knowledge of and ability to develop relationships with community resources and agencies that would be beneficial for our client population
  • Ability to work both collaboratively in an interdisciplinary framework and independently
  • Developed time management and prioritization skills
  • Ability to work a fixed schedule and have flexibility to work evenings and weekends

conditions of employment:

  • Employment is contingent upon the successful completion of professional references, background checks and Vulnerable Sectors check.

working conditions:

  • You will work in a health care and community based setting.
  • The YRW may be required to intervene with difficult situations involving people who use substances, may be under the influence, and/or have mental health challenges.
  • Evening and/or weekend hours will be required.

to apply: Please forward a cover letter and resume quoting Job ID # SOY 19-0801 to by 5:00 pm, August 20, 2019.

Sherbourne is dedicated to building an organization that reflects the diversity of our clients and the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.

We thank all applicants for their interest but only those selected for further consideration will be contacted.

BOLD.                   KIND.                              REAL.                             OPEN.                   WE CARE.

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