When you first register as a Sherbourne client, you will be assigned to a primary healthcare provider, which may be a doctor or nurse practitioner.
For more information about becoming a new client at Sherbourne, CLICK HERE.
What is a Family Health Team?
A Family Health Team is an approach to primary health care that brings together different health care providers to coordinate your care. Our Family Health Team consists of doctors, nurses, nurse practitioners, social workers, dietitians, and other health care professionals who work collaboratively, each using their experience and skills to provide care.
We focus on providing care for the Mid-East Toronto neighbourhood, homeless and under-housed people, LGBTQ community and newcomers to Canada. Our Family Health Team offers a variety of health programs and services, ranging from advice and guidance on living healthier to avoid illness, to foot care, overdose prevention and managing a chronic disease.
Please note that Sherbourne Health is not a walk-in clinic. You must be a registered client to receive medical services.
Our Family Health Team
Our Family Health Team specializes in three areas of health to address clients’ diverse and complex needs:
Some of the services that we provide include:
See a Doctor / Family Health Team *For registered clients only*
Make an Appointment
If you are a registered client of Sherbourne and would like to see a healthcare provider, you must first contact us to schedule an appointment.Contact Us Today
Hours and Drop-In Times for Registered Clients
Regular Clinic Hours
Clinic hours vary depending on the client’s specific needs. To view the clinic hours for each Family Health Team, click here.
Saturday ‘Walk-In Only’ (W.I.O.) Clinic
This clinic is strictly for walk-ins, and for registered clients only of Sherbourne’s Family Health Team.
Every Saturday from 9 am-12:20 pm
First come, first served – space is limited so arrive early! Note that clients must arrive before 12:20 pm in order to be seen.
We also offer Drop-In Clinic hours (no appointment required) for registered clients only for the following services:
If you are not currently a registered client at Sherbourne Health and would like to be, please see the process below to be connected to our Family Health Team.
Please note the following:
- Due to the high volume of incoming calls, it may take 1-2 weeks to receive a callback.
- There is a large demand for this service and a very limited number of spots available per month, so calling in does not guarantee that you will become a registered client. Registration is determined on a case-by-case basis with a Client Resource Worker/Newcomer Connector, and prospective clients must meet specific criteria. If you are not taken up as a registered client in the month you call in, our team will try to connect you with another agency, or you may call again in the next month (although a spot is still not guaranteed).
- If all criteria is met and there is capacity, the application process can take up to 4 weeks to confirm an outcome/client registration.
For questions or to receive updates to this process, please contact our medical secretaries at reception.