Acute Respite Care (ARC) Program

Important information for all service users

We are currently undergoing program changes and will not be accepting new referrals at this time. Please check back on this page for further updates.

For ongoing updates on all program and service changes at Sherbourne, read Important Notice: Service Changes Due to COVID-19.

  • Sherbourne’s Acute Respite Care (ARC) Program, formerly ‘the Infirmary’, is a short-term health care unit offering 24/7 care for individuals who are homeless, under-housed and/or socially isolated (aged 16 and older) who need a safe place to recuperate from an acute medical condition, illness, injury or surgery.

    ARC offers a comfortable, supportive environment for clients to rest and recover. It is an inclusive space that welcomes all people of diverse social, cultural and gender identities.

    An Interdisciplinary Team

    Health care is provided by a interdisciplinary team including consulting Physicians, a Nurse Practitioner, Registered Nurses, Community Health Workers, a Case Manager, Intake and Admissions Nurse, and a Unit Coordinator. ARC operates 7 days a week, 24 hours per day, providing recuperative and holistic health care to such people who are expected to recover in a short period of time from a medical condition and do not need hospital care.

    Transition-Related Care

    In 2016, ARC opened a space devoted to transition-related care, as part of Sherbourne’s trans health expansion initiative. This expansion includes four additional beds to support individuals recovering from transition-related surgery (TRS).

    Program Information & Referrals

    ARC augments existing health care available through hospital and community sites within the TCLHIN catchment area. Our intent is to enhance the recuperative or recovery options for people who are homeless or under-housed, with a focus on individuals with health issues requiring short-term stays. ARC is not intended to replace other needed forms of health care such as emergency or urgent assessment, crisis, mental health or addiction services.

    We encourage you to read our program materials, which provide an overview and will answer many questions about the program.

    Click the links below to download the following information:

    1. Client Referral Form (NOTE: We are currently undergoing program changes and will not be accepting new referrals at this time.)
    2. Sherbourne ARC Brochure
    3. Transition-Related Care Leaflet

    To request printed copies of the ARC brochure, please email


    For questions and more information, call (416) 324-4108.
    To submit a referral, fax a completed referral form to (416) 324-4181.

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