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Prepare for Your Visit

Learn more about our location, how to get here, and what to know about your visit with us.


Our Location

We are located at 333 Sherbourne Street, Toronto, ON.

TTC Access

The 75 bus runs along Sherbourne Street and stops at Gerrard Street and Carlton Street. The Centre is a short walk from these two stops. The 506 Carlton streetcar runs along Carlton Street and stops at Sherbourne Street. The Centre is a short walk south from this stop. Please visit the TTC website for service updates and closures.

A Toronto Bike Share station is located at the North East corner of Allen Gardens. Please visit the Bike Share system map for more information.


There is limited free parking in our parking lot, and no parking on Sherbourne Street. There is a Green P Parking lot on Sherbourne Street, just north of Carlton Street. Please visit the Green P website for more Green P parking options.

Existing Clients

Bring your OHIP card

If you are an existing client looking to see a healthcare provider and you have a valid OHIP card, it is important to bring it with you for every appointment. However, if you do not have an OHIP card, you can still receive Sherbourne services free of charge. Our client resource workers can help you to get an OHIP card if you are eligible. Contact reception for more information at (416) 324-4180.

Arrive on time for your appointment

Please arrive a few minutes before your scheduled appointment and check in at the reception desk on the floor of where your appointment will take place.

We make every effort to keep on time with clients’ scheduled appointments. In some cases, however, you may be asked to wait due to unforeseen circumstances. We appreciate your patience during this time.

New Clients

If you are not currently a registered client at Sherbourne and would like to be, visit our Become a New Client page to learn how to be connected to care.

All Visitors

Join our community groups and drop-ins

If you are looking to participate in our community support groups or drop-ins, please note that some groups are reserved for existing Sherbourne clients and advanced registration may be required. However, we also offer drop-in groups that are open to all members of the public. To find out more, please visit our Groups & Drop-Ins page.

Scent Policy

Sherbourne is committed to providing a scent-free environment. We ask all visitors to refrain from wearing and or using such products while on site.

  • Why?
    Some people with asthma, allergies and sensitivities are affected by scented products. There are up to 500 chemicals in one perfume, and some are known respiratory irritants.
  • What Does Scent-Free Mean?
    Scent refers to the smells or odours from cosmetics such as lotions, perfumes and shampoos or other products like air fresheners, cleaners, etc. Products marked “fragrance-free” or “unscentpreed” are safest.

Thank you for helping us keep Sherbourne a scent-free environment.


View Frequently Asked Questions (FAQs) about Sherbourne Health.

Questions? Contact us.