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Newcomer Health

Sherbourne Health provides family health care, counselling, health education and supportive services to new Canadians (newcomers, immigrants and refugees who have resided in Canada for 10 years or less), within downtown east Toronto. Sherbourne’s newcomer services help to promote primary care, counselling, settlement, education and skills on nutrition and healthy lifestyle choices.

For more information about registering as a new client to see a healthcare provider at Sherbourne, visit our Primary & Family Health Care page.


Services Offered

Newcomer Resource Package

The Welcome Package was created by the Newcomer Health Team so that new clients receive important information that may be helpful in their resettlement process. This package has information on: post-secondary education in Ontario, immunizations and vaccines, food and healthy eating, primary care and health insurance, banking, employment services, finding housing and understanding tenant insurance, and more. It also contains phone numbers and addresses of a wide variety of services that are in downtown east Toronto, including mental health supports and crisis lines, settlement services, 2SLGBTQ newcomer supports and dental care. The package has been translated into the following languages: Amharic, Arabic, Simplified Chinese, Farsi, Tamil, Spanish and Urdu.

As the package is updated on an annual basis and translations are ongoing, please check back regularly.

Newcomer Connector

The Newcomer Connector provides support to newcomers at the interface of health and settlement services to facilitate navigation of the health and social service system within Sherbourne Health and the broader community.

This role works with teams across Sherbourne Health to support all newcomer clients, including but not limited to: newcomer families, LGBTQ newcomers and newcomers who are homeless or precariously housed. Services include:

  • Connecting service users to partner organizations that provide support services such as employment services, housing, and dental support.
  • Providing access to resources for language assessment, language classes, recreational programs for families and individuals, school registration for families, and local community resources.
Questions? Contact us.