Vivian is dedicated to a strategic vision that embeds quality improvement in the delivery of healthcare services. Vivian has been working in the Ontario healthcare system over the past 14 years in various settings including acute care, academia, the Ministry of Health and government health agencies. She has her Master of Health Administration (MHSc) from the Institute of Health Policy, Management, and Evaluation at the University of Toronto, and is a Certified Health Executive with the Canadian College of Health Leaders. Vivian previously served as a Board Director for the Ontario Community Support Association, which represents not-for-profit home and community support services in Ontario.
Vivian lived in the Sherbourne community for seven years and has lived experience as a newcomer to the Greater Toronto Area as a second generation Chinese Canadian.