Data Entry Clerk (Health Information Management Assistant)

internal/external posting

job title: Data Entry Clerk (Health Information Management Assistant)

job ID #: SJ DEC 24-0324

department: Integrated Health Services

reports to:  Director, Clinical Operations and IPAC Officer

salary range: $20 per hour

status: Full-time (8 weeks, Summer Jobs Contract)

hours: 35 hours per week

Who we are:

Sherbourne is a leading provider of quality health care and transformative support to people who face social, economic, and other systemic barriers. Our mission is to be a dynamic provider of integrated health services, community programs and capacity-building initiatives that enable people and diverse communities to achieve wellness.

Sherbourne provides innovative health care and social services to the diverse urban population of southeast Toronto.  While our doors are open to everyone, we focus on people who are homeless or under-housed; 2SLGBTQ, and newcomers to Canada.  We are funded by the Ministry of Health, Ontario Health Toronto, Ministry of Community, children and Social Services, City of Toronto and many generous companies, groups and individuals.

Working at Sherbourne

At Sherbourne Health, we care about our staff and recognize that our biggest strength is our people. We have a solid commitment to life-long learning which is demonstrated through our professional development program. We invest in collective work and staff training to improve client care. We supplement this by creating a low-barrier work environment built on equity and respect, while working together in caring, cohesive teams and providing opportunities for advancement.

 about the role:

The Data Entry Clerk will perform administrative related to health information data collection. This role will work directly with clients and supporting them in the process of collecting data used for health equity initiatives.

Supervision and mentoring plan

The Data Entry Clerk will report directly to Sherbourne’s Director, Clinical Operations. Under their direction, the clerk will collaborate on a work plan for the duration of their employment at Sherbourne. Weekly status meetings will take place to provide supervision and guidance, and to monitor the progress of the work plan. One-on-One meetings will be targeted towards developing the clerk’s skills in the area of health information management.

 Skills development

  • Client service: Client service skills are developed as the assistant collaborates and works effectively across the organization and with clients and staff. They will be trained on how to navigate derivate conversations that require the exchange of confidential information.
  • Teamwork: Teamwork skills are learned by working collaboratively with the Clinical Operations team, including Registered Nurses and other Primary Care Staff
  • Communication: Both written and verbal communications skills will be developed.
  • Digital skills: the role requires the use of MS Office suites; training will focus on the use of excel to collect and manage data points.

Health and Safety

Health and Safety training is an important component of employment at Sherbourne. The staff person will complete the Ontario Hospital Association (OHA) online training modules which include topics on workplace violence and harassment, Workplace Hazardous Materials Information System (WHMIS), hand hygiene, emergency communication codes, and accessible customer service. The staff person will also complete Ministry of Labour Health and Safety training modules online.

  • Workplace hazards are listed in an SDS (Safety Data Sheet) and binder that is accessible on each floor at Sherbourne Health.
  • Workshops on anti-oppression, diffusing anger and cultural competencies may also be available to the youth employee.

 National and local priorities

This position meets both national and local priorities. As an organization, Sherbourne Health provides direct services and supports to youth who face barriers, including immigrant and refugee youth, LGBT2SQ youth, and youth from racialized communities. We aim to hire a youth from our communities of service to provide skills development and employment training. For local priorities in our riding of Toronto Centre, the position specifically supports Sherbourne Health in providing services and health.

to apply:  Please forward a cover letter and resume quoting Job ID # SJ DEC 24-0324to myjob@sherbourne.on.ca by May 10, 2024, at 5:00 pm.

Sherbourne is dedicated to building an organization that reflects the diversity of our clients and the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.

We thank all applicants for their interest but only those selected for further consideration will be contacted.

BOLD.                  KIND.                   REAL.                   OPEN.                   WE CARE.