Medical Secretary

internal/external posting

job title: Medical Secretary

job ID #: ADM MS 23-0321

department: Administration

reports to: Manager, Health Information & Privacy Officer

salary range: MS1 $20.51 to $25.90

status: Full-time, 1 year Contract

hours:  37.5  hours per week

Who we are:

Sherbourne is a leading provider of quality health care and transformative support to people who face social, economic and other systemic barriers.   Our mission is to advance the equity and quality of care and services and to improve health for underserved communities.  This is done through primary health and chronic disease services; health promotion and education; outreach and social supports; and mental health services.

Sherbourne provides innovative health care and social services to the diverse urban population of southeast Toronto.  While our doors are open to everyone, we focus on people who are homeless or under-housed, 2SLGBTQ, and newcomers to Canada.  We are funded by the Ministry of Health, Toronto Central LHIN, Ministry of Child and Youth Services, City of Toronto and many generous companies, groups and individuals.

Working at Sherbourne

At Sherbourne Health, we care about our staff and recognize that our biggest strength is our people. We have a solid commitment to life-long learning which is demonstrated through our professional development program. We invest in collective work and staff training to improve client care. We supplement this by creating a low-barrier work environment built on equity and respect, while working together in caring, cohesive teams and providing opportunities for advancement.

 we believe in work-life balance and offer:

  • A competitive salary.
  • Membership in Healthcare of Ontario Pension Plan (HOOPP).
  • Four weeks of vacation per year (to start).
  • Four personal days per year.
  • An extended healthcare and dental package.
  • Life insurance.
  • An employee assistance plan.
  • A generous professional development plan: up to $1300 to be used towards learning activities.
  • Six fully paid professional development days per year – related to position/responsibilities.

 about the role:

The Medical Secretary will report to the Manager, Health Information & Privacy Officer

and will provide medical secretarial support to providers and clients of the Centre.  The successful candidate must be capable of working in a fast-paced environment throughout the departments at the Centre, which can at times become chaotic, and be able to maintain perspective and a willingness to assist clients who may present challenges.

day to day responsibilities:

Some of the job responsibilities include but are not limited to updating client EMR charts upon client arrival, complete external referrals using EMR, process digital faxes and scan paper documents into the client EMR charts in a timely manner as per Sherbourne Health Centre protocols for maintaining data integrity/accuracy.

To thrive in this role, you’ll need

education/experience:

  • Completion of a Medical Secretary Diploma and a minimum of two years medical secretarial experience is required or equivalent

skills and abilities:

  • Demonstrated accurate data entry speed of 50 wpm
  • Proven superior customer service skills
  • Ability to work or have experience dealing with difficult people in a fast-paced environment
  • Technical competence in the operation of standard office equipment – fax, photocopier, scanner – and software (email, MS Office)
  • Electronic Medical Records Applications experience is a definite asset, specifically Accuro.
  • Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with SHC related policies, health and safety legislation and best practices.

conditions of employment:

  • Offer of employment is contingent upon satisfactory outcome of background checks i.e., professional references, education verification, criminal background check, and vulnerable sector check.
  • Understands and works within the Occupational Health and Safety Act (OHSA), Personal Health Information Protection Act (PHIPA), Accessibility for Ontarians with Disabilities Act (AODA), the Ontario Human Rights Code and other relevant legislation.

working conditions:

  • This position may require occasional work during evenings and weekends.

to apply:  Please forward a cover letter and resume quoting Job ID # ADM MS 23-0321 to myjob@sherbourne.on.ca by 5:00 pm on April 05, 2023, Wednesday.

Sherbourne is dedicated to building an organization that reflects the diversity of our clients and the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.

We thank all applicants for their interest but only those selected for further consideration will be contacted.

BOLD.                   KIND.                     REAL.                    OPEN.                    WE CARE.