Project Manager, Performance and Evaluation

Interested in joining the Downtown East Toronto OHT? We’re pleased to share this opportunity on behalf of the Downtown East Toronto Ontario Health Team (DET OHT). While this is not a position with Sherbourne Health, we’re helping spread the word to connect interested candidates with this exciting opportunity. 

 

Summary Description 

The Project Manager, Performance and Evaluation leads complex, cross-sector initiatives across the Downtown East Toronto Ontario Health Team (DET OHT). The role provides disciplined end to end project management and evaluation expertise so that clinical, digital, operational, population health and system transformation projects are planned, delivered, measured and sustained effectively. 

The position establishes clear scope, governance, workplans, schedules, resource requirements, risks, dependencies, decision processes and reporting. It works with partners to translate strategic priorities and funding commitments into practical deliverables while maintaining accountability for timelines, quality, outcomes and stakeholder engagement. 

The role also designs fit for purpose evaluation and performance measurement approaches, uses quantitative and qualitative evidence to assess implementation and impact and turns findings into decisions, improvements and recommendations. Success requires strong project leadership, sound judgment, adaptability and the 

ability to work confidently across projects with different subject matter and technical requirements. 

 

Job Functions or Duties 

 

Project and Program Management 

  • Lead projects from initiation through closeout, including clinical, digital, operational, population health and system transformation initiatives. 
  • Clarify project objectives, scope, deliverables, success measures, assumptions, constraints, roles and decision making authority. 
  • Develop and maintain project charters, integrated workplans, schedules, milestones, resource plans, budgets where applicable, risk and issue logs, dependency maps, communication plans and status reports 
  • Establish fit for purpose project governance and support sponsors, steering committees, working groups, and project teams with timely information, recommendations, decisions and escalation pathways. 
  • Coordinate work across partner organizations and disciplines, monitor progress against commitments, resolve barriers, manage scope changes, and recommend corrective action when delivery is at risk. 
  • Manage multiple concurrent priorities while maintaining clear documentation, accountability, quality and follow-through. 
  • Ensure projects align with the DET OHT Strategic Plan, Ontario Health priorities, Ministry requirements, funding agreements, privacy obligations and health equity commitments. 

Evaluation, Performance Measurement and Learning 

  • Develop practical evaluation plans, logic models, theories of change, measurement frameworks, indicators, baselines, targets, data collection methods and reporting schedules appropriate to each initiative. 
  • Use mixed methods, including quantitative data, qualitative evidence, implementation feedback, and community and provider perspectives, to assess process, outcomes, equity, experience, sustainability and impact. 
  • Build evaluation and measurement activities into the project lifecycle so that evidence informs design, implementation, course correction and closeout. 
  • Analyze and synthesize findings, identify trends, gaps, risks, and opportunities, and translate results into clear recommendations for project teams, partners and senior leaders. 
  • Support accountability reporting, funding submissions, annual planning, business cases, performance reviews and organizational priority setting. 

 

Implementation, Change and Continuous Improvement 

  • Develop implementation and change approaches that reflect the people, workflow, technology, policy, and operational impacts of each project 
  • Assess readiness, stakeholder impacts, adoption risks, training and communication needs, and supports required for implementation and sustainability. 
  • Apply project management, change management, quality improvement, implementation science and design thinking methods as appropriate to the initiative. 
  • Facilitate testing, feedback, learning, and iterative improvement; document lessons learned and support transition to operational ownership 

 

Stakeholder Engagement and Partnership Development 

  • Build and maintain trusted relationships across hospitals, primary care, community agencies, social services, Ontario Health, vendors and other system partners. 
  • Plan and facilitate collaborative sessions that clarify needs, surface risks and interdependencies, support decisions and translate diverse perspectives into aligned action. 
  • Engage providers, clients, families, caregivers, and communities in ways that are accessible, equitable and appropriate to the project. 
  • Communicate complex project, evaluation, and performance information clearly to technical and non-technical audiences through concise reports, presentations, dashboards and briefing materials. 
  • Promote shared accountability, transparent communication, and collective ownership for deliverables and outcomes. 

 

  

DET OHT Leadership Compentencies 

  • People Leadership and Relationship Building:  ability to plan, organize, coordinate, integrate, motivate, and coach people to achieve successful performance results.  Work with OHT staff and partners to set clear and achievable goals with stated expectations.  Build successful relationships by treating staff fairly and providing them with meaningful and challenging experiences; build teams and team-spirit; collaborate and create opportunities for shared success with partners, funders, other management and employees. Recognize and reward successes and contributions. 
  • Program Management: ability to create, plan, organize, coordinate, and integrate system level programs and initiatives that meet performance targets and enhance the services provided to the OHT’s attributed population .  Ability to assess risk areas and recommend mitigation solutions. Ability to initiate and oversee program evaluations and quality improvement initiatives. Ability to manage and plan annual budget expenditures.  Ability to identify and surface potential problems and take proactive action to address issues before they become bigger.  Ability to champion new initiatives, lead the change process, collaborate and form strong relationships across the OHT, and create an environment to achieve a desired change.  
  • Organizational Planning:  ability to lead streamlined processes to make them more efficient, and work with others to develop and adopt new procedures and processes.  Participate and/or lead in management team meetings, special committees and working groups, as required. 
  • Community Engagement: ability to foster and build strong relationships with community and funding partners, as required. Explore integrated and strategic partnerships that enhance services to the OHTs attributed population. Initiate evaluations, needs assessments, and surveys that assess emerging population needs/trends.  
  • Commitment to cross-agency integrated program planning:  ability to work co-operatively and collaboratively within the management team, working groups, or in regional/provincial work groups/ committees. This includes contributing fully and actively to team activities, projects, and program initiatives to achieve group and OHT goals.  Resolve conflicts by facilitating the expression of diverse points of view to enhance teamwork and attain a beneficial resolution. Take steps to help others resolve the conflict and maintain trusting relationships. Promote co-operation between program teams. 
  • Commitment to anti-racism and anti-oppression: Actively champion and participate in regional and provincial initiatives that focus on diversity, inclusion and equity and embed anti-discrimination principles in programming and service delivery approaches to improve client care and staff development. 

 

 

Qualifications:  

Skill & Abilities  

  • Undergraduate degree in a health-related discipline, health policy, business or finance 
  • Master’s degree in health administration preferred 
  • Previous experience working in a fully or partially government-funded organization required 
  • Minimum 5 years of experience in an operational, managerial role that included the management of finances and budget development 
  • Previous experience applying for and securing funding for strategic initiatives 
  • Previous experience working with multiple stakeholders across the health and social services sectors 
  • Previous experience working with both the Ministry of Health and Ontario Health required 
  • Experience working in a leadership capacity across multiple organizations required. 

 

Knowledge & Experience 

  • Experience with KPIs, measurement frameworks, dashboards, scorecards, and evaluation tools. 
  • Strong understanding of healthcare performance management and system transformation. 
  • Advanced skills in: 
  • Microsoft Excel 
  • Power BI/Tableau or similar visualization tools 
  • Microsoft Office Suite 
  • data reporting platforms 
  • Experience with SQL, statistical tools, or health datasets considered an asset. 
  • Excellent executive-level writing skills, including reports, briefing notes, presentations, and funding submissions 
  • Ability to communicate complex data concepts to non-technical audiences 
  • Strong facilitation and stakeholder engagement skills. 
  • Ability to manage ambiguity, competing priorities, and evolving system needs. 
  • Demonstrated commitment to equity, inclusion, and community-informed approaches 

 

Additional Skills 

  • Strategic thinking and systems perspective 
  • Data-driven decision making 
  • Performance improvement mindset 
  • Relationship building and influence 
  • Change leadership. 
  • Problem solving and critical thinking 
  • Proficient English language skills – both oral and written. 
  • Executive communication 
  • Adaptability and innovation 

 

Conditions of Employment 

  • Offer of employment is contingent upon satisfactory outcome of background checks i.e., professional references, education verification, criminal background check, and vulnerable sector check. 
  • Understands and works within the Occupational Health and Safety Act (OHSA), Personal Health Information Protection Act (PHIPA), Accessibility for Ontarians with Disabilities Act (AODA), the Ontario Human Rights Code and other relevant legislation. 
  • Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with SHC related policies, health and safety legislation and best practices. 

 

Organization: Downtown East Toronto Ontario Health Team  

Role: Project Manager, Performance and Evaluation 

job ID #: DET OHT PEPM- 26-0915  

reports to: Executive Director and Manager, Operations and Population Health, DET OHT  

salary:  $48.12 per hour ($93,840.00 per annum)  

status: (Non-Union) Contract, Full-Time (Contract, 1 year with a possibility of extension)  

hours: 37.5 hours per week  

Vacancy: 1   

Please submit a cover letter and resume (combined into one document) referencing Job ID# DET OHT PEPM- 26-0915 to myjob@sherbourne.on.ca by 5:00 pm on October 2, 2026.  

 We thank all applicants for their interest but only those selected for further consideration will be contacted.