About

At Sherbourne Health, we strive every day to meet the needs of the people and diverse communities we serve. I am constantly amazed by our extraordinary team of dedicated and passionate staff and volunteers—the driving force behind many of Sherbourne’s programs and services—that ensures the health and wellness of every person who walks through our doors.

It is an exciting time for Sherbourne. We recently launched our brand new 2018-2022 Strategic Plan. This road map will direct our focus and priorities for the next four years, and was guided by extensive, rich consultations with our service users, staff, volunteers, funders and community partners. As one of the most exhilarating parts of our strategic planning process, we also undertook an exercise to restate our organizational values. Values are what bind us together as an organization. At Sherbourne we look for opportunities for innovation, and our newly restated values are like no other organization’s we’ve seen before. Our amazing staff team and Board members helped us emerge with a set of values that I hope you’ll agree are as uniquely dynamic as Sherbourne itself. We’ve even created a short video that captures the people and personality of Sherbourne, and brings our values to life. We’re excited about our new strategic plan and its vision for our future. As we take on this next chapter in Sherbourne’s development, we will make every effort to position ourselves for growth as we continually adapt to the needs of our service users, and this fast-changing, vibrant neighbourhood in which we live.

Author's imageHazelle PalmerPresident & Chief Executive Officer

Our History

Since our inception in 2002, our dedicated staff, board of directors, volunteers and community partners have worked tirelessly to develop programs and services to meet the needs of our communities. Our client base has steadily increased: we now provide primary care services through 100,000 client visits per year. 

Sherbourne has community health care roots that go back more than half a century. It is located on the site of the former Central Hospital, which began as an institution to serve the needs of new immigrants to Toronto, therefore it is fitting that newcomers are one of the key client groups served, along with LGBTQ people and people who are homeless or under-housed.

Since 2007 we have been serving clients through our Family Health Team, which comprises nurses, mental health counsellors, physicians, outreach workers, dietitians, client resource workers, and health promoters.

In March 2018, our Board of Directors approved a new four year Strategic Plan, a road map that will guide our programming and services until 2022.  We report our progress every year with our Annual Report and Annual General Meeting.  It’s important for us to hear how our communities think we are doing.  Please tell us by using the Feedback Form.