About

At Sherbourne Health Centre, we strive every day to meet the needs of the dynamic people and diverse communities we serve. I am constantly amazed by our extraordinary team of dedicated and passionate staff and volunteers – the driving force behind many of Sherbourne’s programs and services – that ensures the health and well-being of each person who walks through our mosaic-fronted doors. I stepped into the role as CEO back in November 2013, and since then, have continued to witness our growing impact and steadfast commitment towards our mission to advance the equity, quality of care and health for underserved communities. As we pass the midway point of our five-year strategic plan (2013-18), there has been great momentum propelling us forward on our five strategic priorities. While Sherbourne matures as an organization, this energy will fuel our direction. We will continue to work hard on quality improvement initiatives and measurements to ensure the nurturing of quality and safe care throughout our programs and services. We will embrace opportunities to engage our stakeholders, cultivate our partnerships, enhance our programming and heighten our community profile. We will bring fresh energy and ideas to plant the seeds for our future endeavors as we work alongside our clients, volunteers, community partners and donors. In doing so, we will make every effort to position ourselves for growth as we continually adapt to the needs of this fast-changing and vibrant neighbourhood in which we live.

Author's imageHazelle PalmerChief Executive Officer

Our History

Since our inception in 2002, our dedicated staff, board of directors, volunteers and community partners have worked tirelessly to develop programs and services to meet the needs of our communities. Our client base has steadily increased: we now provide primary care services through 100,000 client visits per year. 

Sherbourne has community health care roots that go back more than half a century. It is located on the site of the former Central Hospital, which began as an institution to serve the needs of new immigrants to Toronto, therefore it is fitting that newcomers are one of the key client groups served, along with LGBT people and people who are homeless or under-housed.

Since 2007 we have been serving clients through our Family Health Team, which comprises nurses, mental health counsellors, physicians, outreach workers, dietitians, client resource workers, and health promoters.

In 2013, our Board of Directors endorsed a new five year Strategic Plan, a road map that will guide our programming and services until 2018.  We report our progress every year with our Annual Report and Annual General Meeting.  It’s important for us to hear how our communities think we are doing.  Please tell us by using the Feedback Form.